Выпишите наречия и прилагательные из текста: When we haven't got a chance to speak face to face and it is necessary to get or send urgent information we deal with a telephone. But if the person we need is out at the moment we can leave a message on the answerphone. The message is a short summary of the whole conversation containing the most essential information. That is why you should be especially careful about numbers, dates, times and names. Speak slowly and clearly. Make notes while you are taking messages, don't rely on your memory, and read all the important details back to the caller. Don't interrupt the person you speak to, let him finish what he wants to say. Speak in a polite voice.

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